When communicating and delivering foundational information and services to your organization lag the rate of decision making and change, It’s like a latency tax that constrains performance and frustrates your team.
“…every business must be world class at all forms of synchronous and asynchronous communications, to sustain culture across the organization.”Satya Nadella, Microsoft CEO – The Hybrid Work Paradox
HR, IT and other functional leaders are working to transform their service delivery models to improve employee experience, performance and cost. While many have mature Shared Service Center operations in Best Cost Countries (BCC), these approaches are being challenged with accelerating labor cost inflation, labor scarcity and turnover.
I was recently introduced to MeBeBot and managed to sit down with Founder and Chief Bot, Beth White, to talk about how MeBeBot brings innovative options that deliver many of the benefits of BCC Shared Service approaches while also improving employee experience and cost through technology integrated into Slack and Microsoft Teams.
If you are considering a work enablement strategy to improve the quality, delivery and cost of your functional service delivery, MeBeBot may fit nicely as an investment in automation for highly routinized tasks that do not require significant collaboration. This can strengthen your employee experience, add capacity without adding headcount, and as Beth states, “this is about job elevation.”
Arts We Like is a series of posts spotlighting great ideas, products and partners that we share to help enable remarkable performance through more effective and engaged organizations. Contact Us about how to deploy these solutions as a part of a broader HR Strategy or engagements to develop your organization, capabilities and talent.